FAQ’s
Below is a list of our most frequently asked questions about orders, cake care, and more. Don’t see what you’re looking for? Give us a call!
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We recommend ordering your cake as soon as you can! In most cases, 48 hrs is enough and some last minute options may be available but aren’t guaranteed.
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Pickup is anytime after 11am. If you’re going to be late to pickup, or you need to cancel the order, please call us!
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Of course! Please be sure that whoever picks up the order knows the name or phone number that the order was placed under.
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Yes we do! Every order is different, so please call the bakery to get specifics on pricing and delivery options.
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We will do our best! If you provide an image(s) of what you are looking for, our talented cake decorators will work with you to create a unique and beautiful design!
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For cakes with buttercream: you do not need to refrigerate.
For cakes with whipped cream: refrigeration is required.
Anything from out frozen section: should be left to thaw in the fridge for 2-3 hours before serving.
For all cakes, please keep them as flat as possible on the floor of your car (rather than someone’s lap or the passenger seat) when transporting.